Service

To ensure that measurement values remain reliable over the long term, we view service not as a “repair job” but as an integral part of a stable process chain. During commissioning, we ensure that your system is seamlessly integrated into the production line, that interfaces function reliably, and that measurements run stably under real production conditions. This includes fine-tuning the parameter settings, verifying the installation, ensuring secure data provision for control and evaluation, and providing practical handover to operators and maintenance personnel.

We support you during ongoing operations with clearly structured services: from troubleshooting and remote/on-site support to spare parts supply and maintenance and update strategies that minimize downtime and ensure the system’s service life. The goal is to prevent unplanned downtime, maintain measurement stability over the long term, and optimize the total cost of ownership (TCO) of your measurement system.

Another key component is retrofitting (retrofit): Production requirements are changing, materials are becoming more demanding, and data utilization and interfaces are gaining in importance. FOLITEC retrofits existing FOLITEC systems in a targeted manner—for example, by adding sensors, optimizing material handling, implementing modern visualization, expanding data acquisition, or adapting integration into the line control system. This ensures that your measuring system remains technically up-to-date, reliable, and cost-effective—without necessarily requiring a completely new system.

Whether it’s a new or existing plant, FOLITEC stands for service that doesn’t just “work somehow,” but combines engineering logic with practical implementation. You benefit from a single point of contact who knows your plant, analyzes it systematically, and implements measures to ensure that production and quality reliably go hand in hand.

In short: FOLITEC Service means measurable reliability—from initial commissioning to professional retrofitting. If you want to increase uptime, ensure process reliability, or adapt an existing FOLITEC system to new requirements, please contact us.